This only happened once as well. Dear Carol s,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting our modern-styled rooms and delicious meals. What resort runs out of bacon at breakfast at 0800 in the morning? The front desk was nice polite & kinda quick on the check-in. We had never had Butler service before so asked what we could use him for - he said it was probably not what we thought and he could arrange for us to have some laundry done and book some tables for us in the A La Carte restaurants. We found the Diamond Club lounge towards the end of the holiday (we weren’t shown this on arrivals) this provided extra snacks such as a continental breakfast as well. Save time and money with Honeymoons, Inc., the all-inclusive Jamaica experts. They said the night club was still being built & so was the Diamond Shop. This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) Nichola F at the front desk was extremely helpful. Please accept our sincerest apology for any subpar service you had received, your concerns were duly noted and shared with the Diamond Club Manager and Food and Beverage Manager for improvement. With a few improvements this would be a really good hotel in a lovely location. The staffAs previously mentioned some were miserable, but a few were friendly - I wish I had names as they deserve recognition! We had Kirk and Eugene as our Butlers and they were friendly, however we hardly saw them. Wow is all I can say about our Family/friends holiday! Kirk came and saw us every now and again and helped us with our luggage at the end of the holiday but overall for what we paid, it wasn’t worth it. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The hotelThe hotel in itself is very clean, beautiful area and not too far from the airport (about an hour and a half). Vacation/ wedding guest : Royalton Negril - See 4,144 traveller reviews, 4,465 photos, and cheap deals for Royalton Negril at Tripadvisor. 9pm-10pm. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Will be one of the top resorts once construction is finished. Know that it is very hot in June. Dear Sher167,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.It saddens us to hear that we were unable to exceed your expectations this trip, please accept our sincerest apology for the inconveniences you experienced during your stay. The people at Royalton were awesome, especially Trincianna. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Royalton. Depending on where your room is located you may have to walk some distance from your room to get food. The front desk was nice polite & kinda quick on the check-in. Royalton Negril: Wedding in Jamaica - Read 4,047 reviews, view 4,331 traveller photos, and find great deals for Royalton Negril at Tripadvisor. Okeen is also very helpful and so smiley and friendly, he definitely stood out from the rest of the staff- he couldn’t do more for us!Butler ServiceThis wasn’t worth it for us! Dear Richard Blake W,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.Our team values your feedback as it allows us to identify areas of concerns and implement corrective measures where necessary, your concerns and suggestions have been noted and these issues will be further explored by the relevant Department Managers.Regards,Courtney MillerGeneral Manager. The rooms are nice & airy & had a see view, stayed in Block3. One Love Royalton Negril Fam. Royalton Negril all-inclusive Jamaica honeymoon, vacation, anniversary and wedding packages made easy. Staff is still learning, Entertainment needs to improve. Also, lots of the staff asked my partner for a cigarette which made us feel uncomfortable saying no! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. If I would of known there is no way I would of spent 4K for me & my partner to stay at the Royalton. A wedding at Royalton Luxury Resorts is a promise that your wedding and the photos capturing it are as breathtaking as the moments you have shared. Review tags are currently only available for English language reviews. The nighttime parties are the best and at the pool they do it all over with Trivia. When my partner & I first arrived we was allocated to our room which was nice & modern. Know that it is very hot in June. The Italian restaurant wasn't worth the time or the 45min wait. Room 6014 is a hot mess, overall. Thank You Royalton. Please see our partners for more details. The timeshare what they try to sell is a actually joke, don't even waste your time with it, it took 90mins outta my holiday.Upon check out reception rang asked what time you would like bell man to come, I said 1120 pls. Sean at the sports bar was great as well. You don’t actually need to book and Eugene booked us in at 7pm when we requested 8pm if he was going to book. Our room was clean and the layout amazing! It was really disappointing. Taxes and fees that are shown are estimates only. Dear Cooljc713,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. Overall, we had a decent time. The Italian restaurant wasn't worth the time or the 45min wait. The front desk was nice polite & kinda quick on the check-in. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The Royalton was nice. What resort runs out of beach and pool towels? Tbh the hotel shouldn't be open or just give discount because my stay here wasnt good. Overall okay trip but will not go back. I had a swim up ocean view room that was beautiful! I found that they were a bit unprepared for large groups based on my experience as well as a particular the attendant at the front desk was very rude. If you are considering upgrading to diamond club,you will not be entitled to dine or use areas in the Hideaway section of the hotel! We can’t wait to return to another Royalton property! You could pour your own drinks here and brands such as Tanqueray gin and Smirnoff vodka was provided which is really good. we are booking for 2020 Christmas with our friends and we can’t wait to spend our holiday with you all again!I’m so glad we welcomed our friends to this hotel 3309 ☀️. Tev, Shane and Zatar never stopped dancing. Please accept our sincerest apology for any inconsistent service you had received, your concerns were shared with the Watersports Manager and Food and Beverage Manager who will implement the necessary actions for improvement and to avoid any recurrence.We hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last.Regards,Royalton NegrilManagement Team. Royalton. We felt like royalty at the Royalton! Prices are the average nightly price provided by our partners and may not include all taxes and fees. To be totally honest this hotel shouldn't really be open now as a lot of kinks they gotta put right I.e constant power cuts 1 lasted around 30 mins only for the staff member to tell me someone crashed into the power line, only for the Riu Palace to have lights so that was a lie. Royalton Negril: Wedding - See 4,220 traveler reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. Hideaway at Royalton Negril Weddings. We are already making plans for our next trip to this exact resort. The Zen restaurant was fun but again the food was slightly bland we had to ask for salt & pepper. Love the people. When my partner & I first arrived we was allocated to our room which was nice & modern. The rooms are nice & airy & had a see view, stayed in Block3. What resort runs out of napkins at the buffet? The rooms are nice & airy & had a see view, stayed in Block3. The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. Stay here!!! more. The TV is good you can order room service on it & reception ring you to confirm order. Loved the jetted tub. - See 4,139 traveler reviews, 4,464 candid photos, and great deals for Royalton Negril at Tripadvisor. 1st they came at 11 which was to early then came again 1140 after ringing reception 5 times.In a few years this hotel may be very good. Royalton Negril Resort and Spa: Destination Wedding - See 4,240 traveler reviews, 4,528 candid photos, and great deals for Royalton Negril Resort and Spa at Tripadvisor. This isn’t a problem as you just get given a buzzer if it’s too busy and you can head to the bar for a drink! We saw other Butlers getting their guests lunch and drinks for around the pool, some were even getting their towels for them but we never had this! Okay after traveling on a rough ride the last thing I wanted was a tour. cmrng, General Manager at Royalton Negril Resort and Spa, responded to this review. This is our second visit to this hotel and it’s amazing I just love the staff and they are so welcoming helpful and polite! The former Grand Lido Negril was demolished in 2015 -- aside from the trees -- and rebuilt as three separate resorts: the family-friendly Royalton, adults-only Hideaway, and clothing-optional Grand Lido Negril Au Naturel All-Suite Resort.Opened in 2017, the design is modern and fresh, though many past guests have reported maintenance issues -- from power outages to roof leaks. Royalton Negril - was the worst experience we’ve ever had. This is a systemic problem. 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