Clients can review their account balances and transactions and deposit checks through online banking and mobile banking apps for iPhone, iPad and Android devices. It will not snap the picture. With the advances in technology I rarely used my computer for accessing my bank account, but now I have to all the time. I always deposited my checks via mobile banking and then suddenly one day the camera in the app stopped working. 2)Billpay was awful on app, and not even on the updated app. I couldn´t see a certain app on the play store on my phone, and play store said “not compatible with any of your devices“ on computer. If not, DO NOT worry as there are more ways to help you. Made a factory reset of my phone - did not work When I used the Android N with SuperSU, Santander has worked and still works today in my old S7. If it opens, your problem is solved. Once the App is updated, close all Apps and tabs running in the background. Once your card is activated, you can use it at any contactless, chip-enabled, or traditional terminal. Santander Securities LLC is a registered broker-dealer, Member FINRA and SIPC and a Registered Investment Adviser. Force Stop the App. It doesn't try to focus. (This arose on another thread). 1. I've been following the topic about the TEZ app and I have a similar problem with Santander app. Some dual-SIM devices require a 2G SIM in the second slot, so it may not work at all. US Bank offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. It was suggested to me that it was my phone, HTC One M8. When I upgraded my Note 8 for Android Oreo the application didn't work anymore, not … That would be interesting. Closing the App completely which won't open on your phone is a good idea. Personal debit cardholders can also activate via our Mobile Banking app. *Securities and advisory services are offered through Santander Investment Services, a division of Santander Securities LLC. This while my wife with the exact same phone and android version had no issues. I don't think any of the UK networks supply 2G SIMs as they all have 3G networks. Often when a bank releases a new app or upgrade, a new feature such as mobile check deposit doesn't work, and the daily crash rate will spike, as will complaints posted to the app stores. Make sure that your device has the latest version of iOS or iPadOS, watchOS or tvOS.Then check for app updates. If you have a personal account with Santander Bank, download the Mobile Banking App today and bank on the go. 3)Mobile depositing is weak. 1)The app won’t allow you to easily switch between accounts. Make sure to sign the back of your card. Since COVID, I have been using the app more for deposits. It doesn't do anything. It's like the button on the screen to take the picture just doesn't work. iPhone, iPad, iPod touch or Apple Watch: You can manually update apps.. You might need a Wi-Fi connection to update some apps on your iPhone, iPad or iPod touch. Now try to launch the app once again. Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. Not available for Business Banking customers. iPhone users running the latest version of IOS on older handsets are facing up to another awkward and embarrassing mistake in Apple’s mobile operating system. Other times, the fault lies within the bank's app design. Santander Securities LLC is a registered broker-dealer, Member FINRA and SIPC and a Registered Investment Adviser. I also think you need to point the phone to it in settings. Comprehensive app and mobile web performance testing is one way to avoid crashes. 2. 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