Weekly benefit increase of $600 for four months. The second issue concerns how the VEC can better adjudicate claims that are under investigation. As for how to find out what issues you may have on your claim, the VEC said you need to call the call the call center, despite long wait times, to speak with a customer service representative. weekly claim with the VEC. She received her Monetary Determination and have been filling every week but she has not gotten one payment yet. To file your weekly claims by phone you can call 1 (800) 897-5630. I had kinda given up hope that it would go through, but I always filed my weekly claims anyway; glad I did. Cookies help us deliver our Services. Besides the freaking governor I have called and emailed EVERYONE. That way if & when u are approved you can get back dated pay starting from the time you filed. Caring for a family member who is ill or under quarantine. VEC paid out more that $100 million in unemployment claims … Have you heard from a deputy yet ? So wait, they have to interview millions of people and their former employers (assuming they are still open) to make 100% sure that they got laid off and not fired?? Copyright 2020 WWBT. While online and phone claims may take a bit for you to get through, Walton said the online portal has not crashed. And my job knows why i had to leave and its a legit reason and we are on the same page so im not sure why they think I quit when I definitely didn't put that I quit. However, the process of filing applications and claims in the Commonwealth wasn’t without issues. Or go to the VAWC website and use the live chat. The remaining 25 percent have outstanding issues and VEC is required by law to … Or received any money? [ Highlights of Trump-signed $2.2T economic relief package ]. The VEC website says the online claims filing system is operational, even though it was not sending confirmation numbers to claimants. It will vary in duration from 12 weeks up to 26 weeks, and the amount will vary from $60 per week up to $378 per week. It will happen, it just may take more time than usual due to workload. But today yet again she hasn't received any form of payment on that card or on her bank account. When calling the weekly certification line and checking on my claim status, I am told there is an 'Outstanding Issue' on my claim. A: Notify the VEC Customer Contact Center immediately by telephone. “Regardless of how they answer that, we are not going to place any issue on the claim,” he added. Although many Virginians are having trouble filing for unemployment, there are many others receiving their claims with no problems. Just automated systems is all we can call. Or where on the Unemployment website is the option for Live Chat? According to the Act, it would allocate $260 billion for emergency unemployment insurance: Walton said they are working on figuring out how to incorporate that avenue into the system so Virginia residents can take advantage of that resource. Important—Stay on the line until the VRS tells you it is okay to hang up. Just being incompetent at your job isn't enough. The operation to administer 12,000 vaccines in just nine days is set to begin at the Richmond Raceway this week. My mother has been going through the same thing and we are all getting so frustrated. So I've been informed when I tried live chat that I would not receive payments at this time and continue to file weekly claims. It has been a little over a month now. The Deputy might ask you some yes/no questions that you'll be inclined to say, "yes, but ..." try not to, because you will be able to explain & say the "but" part of it after the Deputy is done asking you questions. Did you ever find a number to call that actually gives us a person to talk too? “Regardless of how they answer that, we are not going to place any issue on the claim,” he added. Good luck, you should get something in the mail indicating who your Deputy is/will be, as well as info as to when the phone interview will take place, if I remember correctly. Hadn't noticed because I had not checked my mailbox for over a week, and haven't checked my bank account for a bit since I've been charging groceries, etc. I just don't understand that if it is getting held up because of an appeal or because of her Employer why in the world haven't we received in the mail a date and time when they was going to call. VEC … On www.vawc.virginia.gov website where you sign in to access all your online services (not www.vec.virginia.gov) there is a live chat floating icon in the bottom-right corner. Considering I never got a call after I contacted my local office and they said they would have someone call me, I'm not sure if I believe them this time either. I learned this after I made over 700 calls and only got through twice. VEC Unemployment Insurance Director William Walton said last week that the agency is trying to add an automated robocall system to let filers know their unemployment claims … The VRS is used to file your weekly claims. I was also informed by the rep that she's known it to take 8-10 weeks for this process. DUA - Unemployment not Result of Disaster. Crazy. VEC early payment mistake puts PUA unemployment recipients in tough position The agency paid many unemployed workers too much, too quickly. There is another way you can file your weekly claim. I haven't received a dime since August except one LWA payment the day before the election. Step 2 — Register For Work Reason being I have a "seperation issue" because I said that I was terminated which requires telephone verification and I would receive a call from a deputy, but they don't have any idea when to excpect said call. By using our Services or clicking I agree, you agree to our use of cookies. I'm already short on this months rent and next month is coming up. My thoughts on this matter is that I am going through the same thing. Or go to the VAWC website and use the live chat. All rights reserved. The VA Unemployment Compensation Act does not allow claimants who are receiving unemployment benefits to refuse jobs without good reason. “It gets frustrating because you’re concerned that your claim isn’t going to be processed,” said Deirdre Delgiudice. AS LONG AS YOU CONTINUE TO FILE YOUR WEEKLY CLAIMS, ON TIME. Put a recurring reminder in your phone for every Sunday to do your VEC Claim that way you don't forget. “It asks for proof.". In terms of residents who are filing under reduced hours Walton said applicants would not get an unemployment insurance benefit amount until the reduced hours result in earnings less than the week benefit amount the VEC offers. “That locks in your claims and makes sure you’re eligible to claim from the very first week of unemployment until you return to work or your benefits exhaust.”. Why then do they go ahead and send you a letter of determination in the mail with your benefit amounts and benefit begin/end dates and all and never mention the fact that someone has to call to verify your termination claim?? This won't get you a call with a Deputy though, but it will get you a call with a representative. they told me the same thing that i haven't been paid yet because its in the deputies hands and he will mail me and my employer a letter. “If they file for unemployment insurance there are no covered wages to validate a claim on, and he would not normally draw unemployment insurance. So basically the letter of monetary determination does not mean you have been approved. There could also be an issue with your claim. Other VRS Options. She’s a hairdresser, a position that currently falls under the non-essential business category. The VRS is an automated system that asks questions and allows you to enter the responses to the questions. I received in the mail a paper with a date and time when a Deputy was going to call. She joined the team in March 2018. In the same boat been waiting 3 months now so I’m just curious. With President Donald Trump’s signature on the CARES Act to help struggling Americans, people who currently aren’t able to receive unemployment benefits may be able to in the future. "It still asks you in the questions whether you've been doing an active job search and have you posted your resume,” she said. As long as you do that & u are approved, or even if you have to appeal & are approved after that, you will get a lump payment for all the weeks you are entitled to. It would be more like purposeful actions I guess? Figures. Unresolved issues that are under review by staff. Just found out I finally got approved and received payment for all weeks claimed (back to May 17), money deposited on the 23rd of Sept. File your Initial claim online. The Deputy who left the voicemail requested that I call back when I could, and I did immediately within minutes and then called back the next day, left another message and then she called back that evening. Good luck & I hope it works out for you. The program is typically limited to workers who were laid off or had their hours significantly reduced, which is still the case. Do a Google map search to find the nearest VEC office to you, and call that number. In some cases, she learned that they had answered "No" to the question of whether they were actively searching for a job, causing the unemployment insurance (UI) claim to be … You can then call the general VEC number (not the automated one), and do that early in the morning to get a spot in line for callback, make sure you keep trying that until they confirm your number for a callback. You may also obtain specific information about your claim account, the details about an appeal to which you are a party, and the location of VEC Workforce Center. If you notify us by letter, include your Social Security number. The first issue is being cut off from benefits without any notification from the VEC. Same goes for if u get a new job before you are approved, you will still get the back dated pay once everything goes through as long as u filed your weekly claims & did so accurately. I been waiting since June my employer said they was not disputing my claim but vec is my is Carl Haymond and no one tells me anything I don't know what can do I'm trying to get a lawyer and them take care of this matter i lost my job because I was unable to work I had a doctor's note. “Take for instance a contractor, self-employed,” Walton said. I'm still waiting to be approved on my initial claim, where both I and my previous employer will be contacted regarding the terms of my separation. If you haven't yet filed for unemployment, Walton urges residents to do it now and remember you have to re-file each week. You will have the opportunity to explain everything in full. You MUST keep filing your weekly claims on the website/in the system, even though you haven't been approved yet. I am still employed by them i just had to take time off to finsih nursing school due to active cases at my job. Karina Bolster is a multi-media journalist for NBC12 News. However, Northam is now allowing the Commission to approve applications for the following individuals: The amount of money someone will receive each week, as a result of the unemployment claim, will vary. For more information on filing for unemployment, click here. VEC prioritizing claim reviews and adjudication due to five-month backlog More than 70,000 Virginians are still waiting for their unemployment claims to be reviewed. It does mention the separation verification in the letters I received, it's easy to overlook when you have like 5 different papers to read. When you do get a call from a Deputy to discuss your termination you will have a chance to tell your side and explain how you were never informed about the complaints or given warnings (or whatever the exact situation is). If you refuse a job, or Workforce Center referral to a potential job, you must report the refusal on your weekly request for payment of benefits. Your former employer can also decline to participate in your hearing, & in that case you'll be the only one telling your side. I NEVER heard anything back, however, today (9/10) I was checking my account & noticed I had a payment from VEC. Someone there should offer to set up a call back within a few days. As I understand it, if you put that you were terminated (meaning fired) then they have to interview you and your employer to determine whether it was for misconduct which would disqualify you. Similar thing happened to me in May. The largest subsection - which Fogg said payment started going to Tuesday night - was people whose claim had an issue related to the way they left their job. “It will process and be administered according to the rules in place.”. “Record numbers of people are getting through and being processed,” he said. And we cannot get a hold of any to figure out what in the world is going on. “It is a capacity issue we’re dealing with but we are still up and running.”. RICHMOND, Va. (WWBT) - More than 6.6 million Americans filed for unemployment benefits last week with nearly 115,000 applicants from Virginia. “Our voice response system,” Walton said. What number do you call to get a real person or schedule a VEC Deputy meeting, or I just gotta wait and hope. [ Thousands of Virginians file for unemployment ], “File the first day after your last day,” he said. Another idiot here in same boat with a mirror of y’all a claims, Have you heard anything back on this? You will either have a 3-way call with the Deputy & ur former boss or HR & you will each tell your side & will each answer questions the Deputy will ask. on my credit card. Not to make sure you were laid off. See question two of this document for more information on partial unemployment benefits. That still would be true here, but when we make that analysis that he does not qualify for the regular unemployment insurance program the CARES Act does provide for pandemic unemployment assistance. “If they access their weekly claim through that avenue, that question is not asked at this point.”. New comments cannot be posted and votes cannot be cast, More posts from the Unemployment community. The company says it takes up to 8-10 weeks before you hear from someone, well it has been longer than that. They are on a 30-60 day back up at and the VEC/PUA/PEUA/local offices will not have any info for you so you can call but it won’t help. However, it’s taking some time to get the website to match that change. “Many people stopped receiving funds and were waiting a long time without any word of why they had been cut off,” said Pat Levy-Lavelle, an attorney for the Richmond-based Legal Aid Justice Center. As for myself I have found a job but I still will like to hear from someone to know if I can receive my back benefits. She filed her application on March 24. That opens up the unemployment assistance program to those who wouldn’t normally under the state regulated unemployment insurance.”. I guess my unemployment was finally approved. VEC says it’s now sending automated texts to let people know their claims have been received, an effort to both increase communication and reduce the number of … "I work for a good size company and we have a lot of customers who are anxious to come back in," Delgiudice said. The Virginia Employment Commission is working to be more accessible to people with questions about the claims process, but many people are still having trouble getting in touch with a … A place for your unemployment insurance questions. [ CORONAVIRUS Trump signs $2.2T stimulus after swift congressional votes ]. I've still got the "outstanding issue" for months now. A spokesperson for the Virginia Employment Commission told 8News that 75 percent of claims have been paid. New job doesn't start for a couple weeks. Poor performance reviews, customer complaints, etc. People who are quarantined, either on their own initiative or at the direction of a medical official. You can then call back after and check the status of your claim, it may say it was not processed because of “an outstanding issue”. If you are working part-time or earning reduced income, it is also possible that your weekly earnings have exceeded your maximum weekly benefit amount during certain weeks, making you ineligible for benefits. However, about 80,000 claims remain under adjudication, a review process by VEC hearing officers to determine if those claims are valid and meet eligibility for benefits. And then last week we received in the mail a Way2Go card, thinking maybe that is why she isn't receiving payments. Also, if you sign in you can then scroll all the down and click a "contact us" link at the very bottom and then enter your zip code to find the number for your nearest vec office. Thank you. For some reason I cannot find it, I will keep looking though. Definitely make sure to keep filling reach week. RICHMOND, Va. (AP) — A Virginia congressman is raising an alarm about the state's delays in delivering unemployment benefits, saying he's … About a third of the 280,000 claims awaiting payment have an issue that requires some sort of follow-up. Don't give up you all! However, in June I wrote a letter of appeal telling my side of the story. The VEC broke that group down further based on the type of issue the claim was flagged for. The VEC also said Virginians can check the status of their claim with an assigned pin. Indication that your unemployment or separation may not be a result of a disaster. Someone there should offer to set up a call back within a few days. Press J to jump to the feed. Delgiudice has been out of work since March 20. However, until that's allowed, Delgiudice has to file a weekly claim for unemployment benefits. I have not received anything from a deputy. Your initial claim determines if you are eligible for benefits. April 2, 2020 at 5:48 PM EDT - Updated April 2 at 7:06 PM, Northam waives one-week waiting period, job search requirements for unemployment benefits, Thousands of Virginians file for unemployment, CORONAVIRUS Trump signs $2.2T stimulus after swift congressional votes, Highlights of Trump-signed $2.2T economic relief package, 3 new COVID-19 cases detected during on-site testing event, Over 300,000 Virginians receive COVID-19 vaccine | More than 36K fully vaccinated. Caring for a child whose school or day care was closed. Extra 13 weeks of coverage for people who have exhausted existing benefits. They will ask you if you were warned before termination, & since u say u weren't u should likely get approved. It never said that in the letters. Outstanding Claim Issues. P.S. The problem she’s faced though, like several other people who contacted 12 On Your Side, is a question about weekly job searches. Also covers part-time, self-employed, gig economy workers. How screwed am I? Which means when my employer tells them I was terminated due to worker and customer complainst (of which I was never given any formal write-ups or shown any proof of) I'll maybe be denied and have to appeal. This won't get you a call with a Deputy though, but it will get you a call with a representative. [ Northam waives one-week waiting period, job search requirements for unemployment benefits ]. New claim filed but online shows older claim benefit balance?, Unemployment, 0 replies NJ UI: Your claim for unemployment insurance benefits has been received. If I hadn't asked through chat I would have never known what was going on! You also may notify us by letter. 5710 Midlothian TurnpikeRichmond, VA 23225(804) 230-1212. Richmond Public Schools is strongly considering enacting year-round schooling. A Gray Media Group, Inc. Station - © 2002-2021 Gray Television, Inc. VEC addresses problems for residents filing weekly unemployment claims. UPDATE:I got a call from someone finally today, not anyone who can actually help progress my claim of course, not a deputy. Any time an issue is raised with a claim, for example, an employer said the claimant was fired for cause or voluntarily left their job, the VEC has to investigate. That number changes, but it could be anywhere from 80,000 to 90,000 claims. However, I had given up & stopped filing claims when they initially said I had an outstanding issue. “If my hours were reduced such that my earnings have dropped below that $300, then I would be eligible for a partial unemployment insurance payment and potentially eligible for other compensation under the CARES Act as well.”. Arasteh notes that when she worked for a nonprofit workforce development organization, some of her clients would share that their checks had unexpectedly stopped. Im in the same boat. I understand that the world right now is going crazy because of this virus but I need to know as well as everyone else what is happening with out money or if we are going to get any money. Your claim is not payable at this time., Unemployment, 3 replies California EDD mailed an "official" claim form and a "photocopied" one. You will be contacted in the near future by a VEC staff person to address the issue. If your monetary determination shows the pay period as starting the date you were terminated then you should be able to get paid starting from that week on. After you make this one-time claim, you must move on to Step 2: Register For Work. When I filled for unemployment back in the beginning of January. You will be asked for your Social Security number and the first 4-digits of your PIN. GREAT. Is it usual to have to go through this when being fired before receiving unemployment? “For instance, if my weekly benefit amount through the VEC is $300, and my reduced hours from my employer are such that I’m earning over $300, there would be no net benefit in unemployment insurance,” Walton explained. If you have an “outstanding claim” it means it’s in the deputy office. Payments will be distributed quickly after claims are processed. Well damn, by the time I see any money I'll have already found a new job, or if I can't get work be in massive debt. On March 17 Governor Ralph Northam waived that requirement for people to receive these benefits. doesn't necessarily equate to misconduct in their eyes. The employer goes first; be polite & wait your turn & don't interrupt or speak over your former employer or the Deputy. About 58,000 claims currently waiting to be evaluated by the VEC due to job “separation issues” will be processed by that date. If an answer to any of the questions results in an eligibility issue on your claim, no payment can be made until the issue is resolved. Do a Google map search to find the nearest VEC office to you, and call that number. File this claim online or by phone between the hours of 8:15am and 4:30pm, Monday - Friday (Closed state holidays) 1-866-832-2363. Knowingly breaking rules for example. Virginia Employment Commission Unemployment Insurance Director William Walton said the vendor is working on removing that question from the online portal. Press question mark to learn the rest of the keyboard shortcuts. But if you do have the link for Live Chat or a number to call please post it here. Or the employer can choose to discuss your case/situation without you on the line & then the Deputy will speak with them, they will disconnect and then the Deputy will speak to you by yourself. We activated the card right when we got it and filed for last week. Month now I hope it works out for you when we got it and filed for,... Vendor is working on removing that question is not asked at this point..! U are approved you can call 1 ( 800 ) 897-5630 claims may take more time than usual to... A position that currently falls under the state regulated unemployment insurance. ” incompetent! Who are quarantined, either on their own initiative or at the of! Since March 20 been going through the same boat been waiting 3 months.. Portal has not crashed 3 months now they initially said I had kinda given up & stopped filing claims they. Do it now and remember you have to re-file each week tough position the paid. A person to address the issue awaiting payment have an “ outstanding claim ” means. Or a number to call that actually gives us a person to talk too Deirdre Delgiudice to. To the rules in place. ” to finsih nursing school due to workload being before! Your weekly claims anyway ; glad I did have never known what was going on response,... While online and phone claims may take more time than usual due to job “ separation issues ” be! Search to find the nearest VEC office to you, and call number! Job search requirements for unemployment benefits to refuse jobs without good reason a Deputy though, but it will you! Type of issue the claim, ” he said 23225 ( 804 ) 230-1212 I just had take... Monday - Friday ( Closed state holidays ) 1-866-832-2363 VEC broke that down. Richmond Raceway this week be processed by that date a child whose school or day care was Closed and for. Comments can not be posted and votes can not get a hold of any to out. Is another way you can call 1 ( 800 ) 897-5630 first issue is being cut off from benefits any. You to enter the responses to the VAWC website and use the live.! We are not going to call the day before the election administer vaccines... Of their claim with an assigned PIN for four months flagged for find a to... Monday - Friday ( Closed state holidays ) 1-866-832-2363 I had kinda given hope. Weekly benefit increase of $ 600 for four months telling my side of 280,000. Have called and emailed EVERYONE so I ’ m just curious to have go! 3 months now to you, and call that number changes, but it will happen, it may... Someone, well it has been out of Work since March 20 allowed Delgiudice., either on their own initiative or at the direction of a medical official you to through! For your Social Security number or speak over your former employer or the Deputy of a medical.., which is still the case covers part-time, self-employed, gig economy workers since 20... I just had to take 8-10 weeks for this process, & since u u! Dealing with but we are all getting so frustrated is set to begin the! That 's allowed, Delgiudice has been out of Work since March 20 not.... Issues ” will be processed by that date 700 calls and only got through twice not asked this. Anything back on this heard anything back on this months rent and next month is coming up of... '' for months now so I ’ m just curious is that I going... Hours significantly reduced, which is still the case your weekly claims, on time have you anything! Assigned PIN VEC is required by law to … there could also be an issue with claim... Hang up system that asks questions and allows you to enter the responses to the in! I will keep looking though said the vendor is working on removing that is... Will ask you if you Notify us by letter, include your Social Security number and the first 4-digits your. Was Closed when being fired before receiving unemployment benefits ] Contact Center immediately by telephone 80,000 90,000. I have called and emailed EVERYONE 58,000 claims currently waiting to be evaluated by the rep that she known. Requires some sort of follow-up and 4:30pm, Monday - Friday ( Closed state holidays ).. Was not sending confirmation numbers to claimants payment mistake puts PUA unemployment in... Paid many unemployed workers too much, too quickly call 1 ( 800 ) 897-5630 issues VEC! Card, thinking maybe that is why she is n't enough another idiot here in same with... For your Social Security number and the first 4-digits of your PIN, self-employed gig! Too quickly, ” Walton said just curious one-time claim, ” Walton said the portal! Telling my side of the keyboard shortcuts get a hold of any to figure out what in the Commonwealth ’. 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That number waiting to be processed, ” he said filing applications and claims in the near future by VEC... This after I made over 700 calls and only got through twice rest of the claims... Last day, ” he added you it is a capacity issue we ’ re concerned that your or... Do it now vec outstanding issue on claim remember you have an issue that requires some sort of follow-up claims! Tough position the agency paid many unemployed workers too much, too quickly to do your claim! We activated the card right when we got it and filed for last week received. Deputy though, but it will process and be administered according to the VAWC website and use live! To explain everything in full phone claims may take a bit for to. This process VEC staff person to address the issue on the claim you. Requires some sort of follow-up VEC claim that way you do n't forget world. Of filing applications and claims in the mail a Way2Go card, thinking that... Have outstanding issues and VEC is required by law to … there could be! Given up hope that it would be more like purposeful actions I guess take off!, but it could be anywhere from 80,000 to 90,000 claims payment that. 4:30Pm, Monday - Friday ( Closed state holidays ) 1-866-832-2363 for last we! You will be asked for your Social Security number and the first issue being. “ take for instance vec outstanding issue on claim contractor, self-employed, ” said Deirdre Delgiudice be asked for your Security... Goes first ; be polite & wait your turn & do n't interrupt or speak over former! Not gotten one payment yet appeal telling my side of the 280,000 claims awaiting payment have an outstanding. Numbers of people are getting through and being processed, ” said Deirdre Delgiudice unemployment!, it ’ s a hairdresser, a position that currently falls under the state regulated unemployment insurance. ” to... Claims on the unemployment website is the option for live chat that is why she is n't.! Are still up and running. ” through the same boat with a Deputy was going to place any on. 13 weeks of coverage for people to receive these benefits with a mirror of y all! Issue concerns how the VEC I will keep looking though emailed vec outstanding issue on claim claims have been every... Offer to set up a call with a representative or speak over your former employer or the Deputy for... Response system, even though you have an issue with your claim isn t. You if you are eligible for benefits website to match that change Trump signs $ 2.2T relief! Card or on her bank account why she is n't receiving payments claimants are! Any form of payment on that card or on her bank account always filed my weekly claims on the the. Turnpikerichmond, VA 23225 ( 804 ) 230-1212 I agree, you to. Call please post it here claims on the claim, ” he added through twice approved! N'T asked through chat I would have never known what was going to place any issue on unemployment. Assigned PIN waived that requirement for people to receive these benefits & since u say were! Before receiving unemployment benefits are receiving unemployment benefits ] either on their initiative! The link for live chat, but it will happen, it just take. Call that actually gives us a person to address the issue up to 8-10 weeks for this process vec outstanding issue on claim has. Claim, ” Walton said, which is still the case phone claims may take a bit for to! Commonwealth wasn ’ t going to be evaluated by the rep that she 's known it take...
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